Refund Policy
Last updated: January 2024
1. Membership Cancellation
Members may cancel their membership with the following conditions:
- 30-day written notice required
- Pro-rated refunds available for annual memberships
- Monthly memberships will end at the billing cycle
2. Course Refunds
For specialized courses and programs:
- Full refund available within 48 hours of purchase
- 75% refund if cancelled one week before start date
- No refunds once the course has begun
3. Private Sessions
- 24-hour cancellation notice required
- Full refund with proper notice
- No refund for late cancellations
4. Contact Information
For refund requests, please contact:
450 LEXINGTON AVENUE
NEW YORK, NY, 10017
Phone: 212-878-0600